SpinDish Support Center
🍳 Welcome to SpinDish Support!
We're here to help you get the most out of your SpinDish experience. Whether you need help with the Recipe Spinner, managing your recipe collection, or connecting with the cooking community, we've got you covered!
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Getting Started
New to SpinDish? Learn the basics of creating recipes, using the spinner, and joining our cooking community.
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Recipe Spinner Help
Master the art of dinner discovery with our smart Recipe Spinner. Get personalized suggestions every time!
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Community Features
Connect with fellow home cooks, share your creations, and discover amazing recipes from around the world.
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Technical Issues
Experiencing bugs or technical problems? We'll help you get back to cooking as quickly as possible.
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Privacy & Security
Questions about your data, privacy settings, or account security? Your privacy is our priority.
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Contact Support
Can't find what you're looking for? Our friendly support team is ready to help with any questions.
📋 Frequently Asked Questions
How does the Recipe Spinner work?
The Recipe Spinner uses smart algorithms to suggest dinner ideas based on your preferences, dietary restrictions, available ingredients, and cooking history. Simply tap the spinner and get instant personalized suggestions! The more you use it, the better it gets at understanding your taste preferences.
How do I add my own recipes to SpinDish?
Adding recipes is easy! Tap the "+" button on your main screen, then fill in your recipe details including title, ingredients, instructions, and photos. You can choose to keep recipes private for personal use or share them with the SpinDish community. Don't forget to add tags to make them easier to find later!
Can I use SpinDish offline?
Yes! All your saved recipes are available offline, so you can cook even without an internet connection. However, you'll need internet access for social features like browsing the community feed, the Recipe Spinner suggestions, and syncing data across devices.
How do I set my dietary preferences?
Go to Settings → Profile → Dietary Preferences. You can select from options like Vegetarian, Vegan, Gluten-Free, Keto, Dairy-Free, and many more. These preferences help the Recipe Spinner suggest meals that fit your dietary needs and filter the community feed to show relevant recipes.
Is my recipe data backed up?
Yes! Your recipes are automatically backed up to our secure cloud servers and sync across all your devices. If you're using iOS, you can also enable iCloud sync for additional backup. For Android users, your data is backed up through Google's backup services.
How do I delete my account?
To delete your account, go to Settings → Account → Delete Account. You'll be able to export your recipes before deletion if you'd like to keep them. Account deletion is permanent and removes all your data within 30 days. You can also request deletion by emailing privacy@spindish.com.
Can I import recipes from other apps or websites?
Currently, you can copy and paste recipes from other sources into SpinDish manually. We're working on direct import features for popular recipe websites and apps. Stay tuned for updates! You can also take photos of physical recipe cards or cookbooks to add them to your collection.
How do I report inappropriate content?
If you see content that violates our community guidelines, tap the three dots menu on any recipe or comment and select "Report." You can also email abuse@spindish.com with details. We review all reports within 24 hours and take appropriate action to maintain a safe cooking community.
🚀 Getting Started Guide
First Time Using SpinDish?
- Create Your Profile: Add your name, photo, and cooking preferences to personalize your experience
- Set Dietary Preferences: Help us suggest recipes that fit your lifestyle and dietary needs
- Try the Recipe Spinner: Tap the spinner to get your first dinner suggestion and see how it works
- Add Your First Recipe: Share a favorite family recipe or add one you'd like to try
- Explore the Community: Browse recipes from other home cooks and follow chefs you like
- Plan Your First Meal: Use the meal planner to organize your week and generate grocery lists
🔧 Troubleshooting Common Issues
App Performance Issues
- App Running Slowly: Try closing other apps and restarting SpinDish
- Crashes or Freezing: Update to the latest version from the App Store/Play Store
- Photos Not Loading: Check your internet connection and photo permissions
- Sync Issues: Sign out and back in to refresh your account connection
Recipe Spinner Issues
- Repetitive Suggestions: Update your dietary preferences and mark recipes as "tried"
- No Suggestions Appearing: Check that you have an internet connection
- Suggestions Don't Match Preferences: Review and update your profile settings
Account and Login Issues
- Forgot Password: Use the "Forgot Password" link on the login screen
- Account Not Syncing: Ensure you're logged into the same account on all devices
- Can't Access Account: Email help.spindish@gmail.com with your registered email address
📞 Contact Our Support Team
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Bug Reports
Technical Issues:
help.spindish@gmail.com
Include: Device, OS version, steps to reproduce
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Feature Requests
App Improvements:
help.spindish@gmail.com
We Love Ideas: Your input shapes our roadmap!
When Contacting Support, Please Include:
- Your device type and operating system version
- SpinDish app version (found in Settings → About)
- Detailed description of the issue
- Steps you've already tried to fix the problem
- Screenshots if applicable
- Your registered email address
📱 System Requirements
iOS Requirements
- iOS Version: 15.0 or later
- Devices: iPhone 8 and newer, iPad (6th generation) and newer
- Storage: 150 MB free space
- Internet: Required for social features and sync
- Camera: For recipe photos (optional)
Android Requirements
- Android Version: 8.0 (API level 26) or later
- RAM: 3 GB minimum, 4 GB recommended
- Storage: 200 MB free space
- Internet: Required for social features and sync
- Camera: For recipe photos (optional)
📚 Additional Resources
- Video Tutorials: Coming soon to our YouTube channel
- Community Guidelines: Community Standards
- Privacy Policy: Data Protection Info
- Terms of Service: App Usage Terms
🌟 We're Here to Help!
Our mission is to make cooking more enjoyable for everyone. If you have any questions, suggestions, or just want to share your cooking success stories, we'd love to hear from you!
Happy Cooking!
The SpinDish Support Team 🍳